Take Me to the Moon respects the privacy of its clients and is committed to protecting the personal information collected in connection with its services. This Privacy Policy explains how personal data may be collected, used, stored, shared, and protected in the course of providing booking, itinerary management, travel concierge, and related services.
Take Me to the Moon collects personal data only when necessary for legitimate business purposes connected to the delivery of its services. This may include, but is not limited to, names, contact details, nationality, passport or identification information, travel preferences, dietary requirements, accommodation details, payment-related information, emergency contact details, and any other information reasonably required to arrange bookings, manage itineraries, communicate with clients, or comply with applicable legal or regulatory obligations.
Personal data is collected directly from clients or from authorized representatives acting on their behalf. By providing personal data to Take Me to the Moon, clients confirm that the information is accurate and that they are authorized to share any personal data relating to other travelers included in the same booking or itinerary.
Personal data is used exclusively for purposes connected with the services requested by the client. These purposes may include preparing proposals and itineraries, confirming reservations, coordinating with hotels, villas, transport providers, experience providers, restaurants, guides, wellness practitioners, event organizers, payment processors, and other relevant service providers, communicating updates to clients, managing customer support, handling emergencies, and fulfilling administrative, accounting, legal, or regulatory requirements.
Take Me to the Moon does not sell personal data to third parties. Personal data will not be shared with third parties without the client’s consent, except where such sharing is necessary to provide the requested services, to complete bookings, to process payments, to comply with applicable law, to protect the rights and safety of clients or third parties, or where disclosure is required by a competent authority.
Where personal data is shared with third-party providers, such sharing is limited to the information reasonably necessary for the specific service to be performed. Take Me to the Moon expects its service providers and business partners to handle personal data responsibly and in accordance with applicable privacy and data protection standards. However, Take Me to the Moon is not responsible for the internal privacy practices, cybersecurity systems, or data handling procedures of third-party providers acting outside its direct control.
Take Me to the Moon applies appropriate technical, organizational, and professional measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include restricted access, secure storage systems, internal confidentiality procedures, responsible data handling practices, and the use of trusted communication and operational tools. While reasonable efforts are made to protect personal data, no digital system, communication channel, or method of electronic storage can be guaranteed to be completely secure.
Take Me to the Moon is responsible for personal data processed within its own systems and infrastructure. It shall not be liable for data breaches, unauthorized access, loss, misuse, or disclosure occurring within systems, platforms, communication channels, payment providers, booking platforms, hotels, suppliers, or other third parties that are outside its direct control.
Personal data is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, including the provision of services, completion of bookings, client support, accounting records, legal compliance, dispute resolution, and legitimate business administration. Once personal data is no longer required, Take Me to the Moon may delete, anonymize, or securely archive it in accordance with applicable legal and operational requirements.
Clients have the right to request access to their personal data, correction of inaccurate or incomplete information, deletion of personal data, restriction of processing, or clarification regarding how their data is used. Such requests may be submitted to Take Me to the Moon at any time. Requests will be reviewed and handled within a reasonable timeframe, subject to any legal, contractual, accounting, or operational obligations that may require certain data to be retained.
Clients may also withdraw consent for certain types of data processing where consent is the applicable legal basis. However, withdrawal of consent may affect Take Me to the Moon’s ability to provide some or all requested services, particularly where the relevant personal data is necessary for bookings, travel arrangements, identity verification, supplier coordination, or legal compliance.
Take Me to the Moon may use digital tools, communication platforms, customer management systems, cloud storage, payment systems, and other third-party software to support its operations. By engaging with Take Me to the Moon, clients acknowledge that their personal data may be processed through such tools where necessary for service delivery and business administration.
Take Me to the Moon may update this Privacy Policy from time to time to reflect changes in its services, operational practices, legal obligations, or data protection standards. The most recent version of the Privacy Policy will apply from the date of publication or communication to the client.
For any questions, requests, or concerns regarding this Privacy Policy or the handling of personal data, clients may contact Take Me to the Moon using the official contact details provided by the company.